Terramica Company Ltd supplies metals, minerals, ores, and metal scrap to commercial and industrial buyers.

Product availability, specifications, quantities, prices, packaging, and delivery arrangements may vary and are confirmed for each transaction.

Website Information

We make reasonable efforts to keep website information accurate and current. However, website content may change without notice and does not constitute a binding offer.

Quotations & Orders

All quotations are subject to confirmation. A transaction becomes binding only after the applicable commercial terms have been agreed and confirmed in writing.

A proforma invoice, sales contract, purchase agreement, or written order confirmation may be used to confirm a transaction.

Payment

Payment terms are agreed for each transaction. Buyers must make payments within the agreed timeframe. Terramica Company Ltd may delay shipment where agreed payment requirements have not been met.

Inspection & Quality

Where agreed, products may be inspected or tested before shipment by an independent inspection company or another mutually agreed party.

Buyers are responsible for confirming that the product specifications meet their requirements before placing an order.

Packaging & Shipping

Products will be packaged and shipped according to the agreed commercial terms.

Applicable Incoterms, shipping arrangements, delivery locations, and responsibilities will be stated in the relevant quotation, invoice, or sales contract.

Customs & Import Requirements

Buyers are responsible for complying with applicable import laws and obtaining required permits, licenses, and customs clearances unless otherwise agreed in writing.

Cancellation & Claims

Cancellation or modification requests must be submitted in writing.

Any claims concerning quality, quantity, damage, or documentation should be submitted promptly with appropriate supporting evidence.

Force Majeure

Terramica Company Ltd is not responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, government restrictions, strikes, port closures, shipping disruptions, or other force majeure events.

Website & Intellectual Property

Website content, including text, logos, photographs, and graphics, may not be copied, reproduced, or commercially used without written permission.

Users must not use the website for fraudulent, illegal, or unauthorized activities.

Privacy

Personal information provided to Terramica Company Ltd will be handled in accordance with applicable data-protection laws and our Privacy Policy.

Dispute Resolution

The parties should first attempt to resolve disputes through good-faith communication and negotiation.

Where no separate agreement provides otherwise, applicable Kenyan law and the appropriate Kenyan courts shall apply, subject to applicable mandatory laws.

Changes to These Terms

Terramica Company Ltd may update these Terms & Conditions from time to time. The latest version will be published on this website.